Your property’s HelloPackage is an amenity that will ensure security and 24/7 access to packages that are delivered to the room. Your goal as a team is for most resident retrieval times to fall under 12-hour time frame. This means from the time of delivery to the time of pickup for all or most of the package(s), residents are picking their packages up in less than 12 hours.
Please send an email to the Customer success team via CustomerSuccess@packagesolutions.com to schedule a time to go over your package room performance. That will be beneficial for the overall functionality of the room.
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