- Resident Based Fee: Residents will be charged a resident based fee for the HelloPackage service. The fee could be monthly or yearly depending on your community.
- Other fees:
- Resident Outgoing/Return Fee: This fee will be charged should you decide to ship a package from the convenience of your community HelloPackage room at $2.00 per package, or the rate to purchase postage.
- Late Fee: This fee will be charged if a package is left in the HelloPackage room for longer than 48 hours at $3.00 per package per day. This applies only to packages that have been scanned into the system and successfully matched to their recipient. Please note there is a ‘vacation request’ feature if you know that you’re going to receive packages during the time in which you’ll be away for longer than 48 hours. This feature is put in place to ensure packages are removed in a timely manner. Residents who do not pick up their packages in a timely manner cause an overflow in the room, as well as becomes more difficult for residents to find their packages.
- Taxes may apply.
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